PEN Consultants’ Cybersecurity Unlimited service gives you full access to our entire range of testing, training, staff augmentation, and consulting services at anytime, on-demand. This allows us to form strong partnerships with our clients, meeting your specific organizational needs and maximizing your return on investment.
- Number of hours: no minimum
- Payment due: our standard rate ($175/hr) is billed at the end of each month based on the number of hours incurred for that month
- Service Level Agreement (SLA): 24-hr phone/email response time
- Any/all of our services, as seen on the services page, can be used – testing, training, staff augmentation, consulting, etc.
- Live access to our working notes, hours worked, projected hours, etc.
- Client directs/re-directs how every hour is spent
- At minimum, quarterly client/consultant meetings
- Rates are for labor-only. Travel or other non-standard expenses (specialized equipment, materials, etc.) will be billed separately, if applicable.
- Contract length: standard is 12-month
- 2-yr contracts receive an 4% discount
- 3-yr contracts receive an 8% discount
Additional Discount Terms
The following additional terms apply to discounts:
- Monthly payment is due upon contract execution, and pre-paid monthly thereafter, through contract expiration.
- If hours are exhausted within a given month, the default, non-discounted, monthly billed rate applies to added hours.
- Unused hours may roll over month-2-month, but not past the contract period.
- Unused hours at the end of the contract period may be refunded at 50% of the purchase price or unused hours can be rolled over/applied to a new contract.